Buy

Firstly you will be sent an email with links to reviews, info about our team, an attached Homebuyer’s guide, and a link to set up a zoom meeting for the “Home Buying” consultation.

You will also get a link to a questionnaire to fill out before our consultation. This questionnaire will be key for us to have a productive consultation.

Here are the 5 steps

The buying consultation:

Discuss your needs, lifestyle, values, and timing.
Talk about different neighborhoods, floor plans, and prices for homes that best fit what you are looking for in the cities you are interested in
Explain current market conditions and a strategy to get you from A to Z with ease in any given market condition.
Go over the entire process so you know exactly what to expect. We believe in the more you know the more confident you will be and the more confident you are the more you will enjoy the process.
Create a “Home Collection”, this is a curated collection of properties made just for you. It is the best way to collaborate, discuss and save listings all in one beautiful and easy-to-navigate place. During our consultation, we will show you how this amazing tool works. Buyers LOVE IT.
Refer you to vetted local lenders, CPAs, escrow officers, and Insurance brokers.

The “Collection”:

The Collection will have: Active, Coming Soon, and Private Exclusive listings that you can see in real-time; meaning if they go pending or sold you will be notified; in other words, you can follow the market closely all in one place. By the way, Zillow and other sites like it will not have “coming Soon or Private Exclusive listings” you can only access those here.
You are also able to communicate in the collection with me, ask questions, request tours, request disclosures, and see similar homes that have recently sold and similar homes that are coming on soon.
All communication is saved in the collection making it easy to remember what you loved and didn’t love about each home.

Digital Tours:

When you are ready to tour properties and have selected the properties in your collection, we will set up a smart digital tour link and send it to you the day before our tour. This tour is SMART.
You are able to sync the tour with your phone’s GPS for easy navigation, and when you sync it to your calendar it will prompt you to stick to our showing schedule. This makes caravaning from home to home easy and timely.
Your digital tour is also connected to your “Collection” so you can make notes after touring each home and be able to look back at all the tours you have been on. This is great to keep track of homes all in one place!
You can also just print the tour and bring it with you on the day of your tour.

Once in Contract:

Once you are in contact on a home, you are then sent a timeline of all the sensitive dates so you can easily follow and understand what the next steps are.
Our attention to detail is crucial and we have dedicated transaction coordinators to make sure no ball is dropped, and you are always updated by a call, text, or email. We will communicate with you in whichever your favorite modality happens to be.
We take care of every detail and can recommend vetted Home Inspectors, Roof Inspectors, Pest Companies, Pool Inspectors, Home Warranty Companies, Title, and Escrow Reps, HVAC companies, Handymen, General Contractors, Solar Companies, and everything you may need when buying/owning a home.
A gift of gratitude and a photo opportunity with our pro photographer (an option) on closing day.

After Close VIP program:

We do not just disappear after you move in!!! We have a VIP program for all of our clients. This VIP program includes invitations to 4 events per year. March e-waste recycling event, Summer Free movie nights at the Vine Cinema, Spring Ice Cream Social, and Fall Appreciation Party at a local Livermore winery. Investment seminars (coming soon)
We also provide you with a digital “Home Valuation” report twice a year, that way you will always have an accurate idea of the value of your home, and won’t rely on Zestimates or Homebots. We all know algorithms are just not as good or as accurate as humans when it comes to real estate.
You will also receive a once-a-week “Into the Weekend with Gigi” email newsletter that has curated local events, lifestyle tips, home decor ideas, our weekly blog, and the real estate section. Our clients LOVE this newsletter and thank us for it all the time.

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Why Compass

Collections

Collections lets you compare multiple properties—their size, neighborhood, amenities —within a visual workspace. Monitor market activity in real time, stay in constant contact with your agent, and invite collaborators to join in on the discussion.

Bridge Loan Services

Compass Bridge Loan Services provides access to competitive rates and dedicated support from industry-leading lenders, with the exclusive option to get up to six months of your bridge loan payments fronted when you sell your home with a Compass agent.

Search

Compass Search lets your agent filter and sort by a wide range of features and amenities. Plus, discover exclusive Compass listings you won’t find anywhere else and receive real-time notifications of new homes with customized Saved Searches!

Coming Soon

What buyer isn’t looking for an edge over the competition? Browse unique properties that are only viewable on Compass.com with your agent and discover your future home before it hits the market.

Key Terms

Appraisal

Assessment of the property’s market value, for the purpose of obtaining a mortgage and performed by a licensed appraiser.

Contingency

Certain criteria that have to be met in order to finalize the sale.

Earnest Money Deposit

Buyers in California usually deposit 3% of the purchase price to show that the buyer is serious about purchasing the home. It is usually refundable in the event a contingency in the sales contract cannot be met.

Assessed Value

Value placed upon property for property tax purposes by the Tax Collector.

Conventional Mortgage

A mortgage or Deed of Trust not obtained under a government-insured program such as FHA or VA.

Fixed Rate Mortgage

A loan on which the interest rate and monthly payment do not change.

Closing Costs

Expenses incidental to a sale of real estate, such as loan fees, appraisal fees, title insurance and escrow fees.

Equity

This is the investment a homeowner has in their home. To calculate equity, take the market value of the home and subtract any mortgages or liens against the property. The amount leftover is the amount of equity you have in the home.

Credit

Money given to a buyer from a seller through escrow or closing.

Home Warranty

A policy that covers certain repairs (e.g. plumbing/heating) of a newly purchased home for a period of time, typically one year.

Closing Statement

The statement which lists the financial settlement between Buyer & Seller, and the costs each must pay.

Escrow

A neutral third party that handles the transfer of any money during the sale of a home from initial deposit to final funding and closing.

Preliminary Title Report

A report showing the condition of the title before a sale or loan transaction. After completion of the transaction, a new title insurance policy will be issued.

Title Insurance

Insurance to protect the buyer and lender against losses arising from disputes over the ownership of a property.

Recording Fees

Money paid to the lender for recording a home sale with the local authorities, thereby making it part of the public records.

Testimonials

If you need a real estate agent, Gigi Srour @ Compass is the agent for you! Gigi took the time to understand exactly what we were looking for in a new home. She made it a real pleasure, as she took us through the process step by step. Gigi did an excellent job preparing and educating us on the market. It made all the difference to know that she was mindful of the details. Our trust in Gigi and her team’s ability grew quickly, and the home she found for us was right in every way. We loved that she worked out an excellent deal and made a big effort to secure the home on our behalf. We are in awe of her efficient and quality service. As always, Gigi completely exceeded all our expectations. Her personal warmth and interest in us took the trepidation out of purchasing our second home. It was amazing to see everything come together so quickly. We are ever so thankful for Gigi’s guidance and support. We could not have asked for a better real estate agent. We are eternally grateful and truly thankful from the bottom of our hearts. We will continue to refer Gigi to our friends, family and colleagues who need real estate assistance in the future. Gigi is second to none. She completely took care of us before, during, and after the sale.

—Susan R.

Gigi was amazing. Great with communication. Was able to adapt to our quick moving schedule and blew our sale out of the water! Highly recommend.

—Stephanie M.

I definitely recommend Gigi Srour as your Real Estate Agent! What a knowledgeable top of the line Professional! Not to mention her talents as a designer and someone who knows all about of importance of staging your home before you sell.

She answered so many of my questions, and if there was ever any doubt, she would refer me to someone who was an expert in that field. Such as a Bridge Loan Specialist.

She helped me with the Concierge Services offered by Compass to give my home a much needed facelift before she sold it for thousands of dollars more than if I had not done the remodeling. And she’s been there every step of the way to guide and protect me to make the right decisions on both selling and purchasing my new home. I could not be happier with her than I am tonight because she found me the most beautiful new home that is
perfect for me!

She’s the best! One smart cookie!

Do yourself a favor and check her out!

—Carol G.

Gigi was the best real estate agent I have ever dealt with (6 times buying and 6 times selling). Very professional, experienced and helpful. Most importantly, her responsiveness and communication were amazing. Highly recommend.

—Jason P.

I have had the pleasure of working with Gigi for awhile now as her TC. She is one of the most hardworking agents I know for her clients. She goes above and beyond to find her buyers the perfect house and get top dollar for her sellers! If you are looking for someone who has your best interests at heart, give Gigi a call!

—Deborah M.

We have now sold 2 houses and purchased 2 houses with the help of Gigi and her team. Gigi makes sure that everyone understands the process and works with you on your schedule. On both houses sold, we were able to get them ready and on the market within weeks and, due to great prep work by the team, both sold within days for well over asking. Gigi is always available, and WILL make sure that everything runs as smoothly as possible. During the purchasing process, Gigi is able to understand your interests and help find properties to match. Overall, the entire process has been extremely smooth and stress free, which is always helpful in the middle of a move. Although we have most likely found our forever home, if we do end up moving within the Bay Area in the future, Gigi will be the first person we call!

—Scott D.

As soon as we met Gigi we knew we needed to work with her. Her energy, passion, and knowledge is priceless. She stayed in constant communication with us, was very detailed throughout the whole process, and was extremely committed to understanding and meeting our needs.

We were so impressed with how quickly and efficiently Gigi managed the whole process. We truly appreciate all of her hard work in helping us find our dream home and in the perfect location! Gigi is an amazing Realtor and by far the BEST experience we’ve had. We HIGHLY recommend Gigi to anyone that is looking to buy/sell a home.

—Allison C.

Gigi is not only the local expert, a fierce negotiator, and an incredible advocate for both buyers and sellers, but she is one of the sweetest, kindest, most generous people around. I highly recommend her for all your real estate needs!

—Katherine W. C.

The idea of buying a house in the Bay Area is nothing short of mortifying. There’s so much to know and so much to prepare for. I didn’t know any of that. I was looking for a realtor to calm me down, to tell me everything was going to be okay. Gigi was able to do that and far more in her own realistic, and confident ways. I remember when a friend sent me her contacts, he said “she’s everything you need and more.”

My first call with Gigi was far more informative than anything I read or heard previously. She explained the process; one little step at a time. She dissected everything I needed to do to be fully prepared for what’s to come. She was realistic 100% of the time and she kept me grounded. Managing expectations was something I desperately needed. She was terrific. Yes, I won’t lie to you, she terrified me about the market at the beginning and I doubted my intentions & abilities first, but in retrospect, I really really needed that and I cannot appreciate it more.

Gigi and her team were incredibly communicative and immediate in response. From the beginning when we started touring properties, they felt like a hybrid of advisors and friends. Once we found the one, Gigi was meticulous, and combed through every little detail to find answers. She helped me get the house $50,000 less than asking price! In the Bay Area! In 2022!!! That’s how creative and detail-oriented she is. I cannot be any happier with the outcome of working with Gigi and her team!

Finally, if by now you’re still wondering if I would recommend working with Gigi, let me put your mind at ease: 1000%. I already sent her contact information and raved about her a few times. Congratulations, new buyer, you just found your dream agent!

—Hussam A.

Great communication & negotiation skills along with excellent marketing. Highly recommend!

—Joseph K.

When we made the decision to sell our biggest asset, we wanted the best and thankfully we found Gigi. She was outstanding!!! We accepted and closed on a record offer for the neighborhood…twice! When our first buyer backed out for personal reasons, Gigi was able to secure us a second offer THAT DAY at the same record breaking amount. Her and her team were fantastic during home prep, inspections, and closing as well. It all went very smooth with the outstanding results. The best out there.

—Mike F.

I was looking for a local realtor for the purchase of my first home and my best friend referred me to Gigi. I can not tell you how thankful I am that she did!! From our very first phone call I knew Gigi was the perfect realtor for me! She is extremely knowledgeable about the market and explained everything to me about the purchase process from start to finish. I loved that she went over how she works and had a plan on how to make my offers the most desirable in this competitive market. Gigi was always available, on time and responsive to my questions and concerns. I completely trusted her to work on my behalf, and she did just that when she got me an amazing deal on my new condo! She also has a great eye for decorating and was amazing at envisioning upgrades and renovations. Gigi isn’t just professional, she is so much fun to work with too. We always had a great time chatting and getting to know each other as we looked at homes. I would absolutely recommend Gigi to anyone looking for a realtor, buying or selling, she is your girl!!

—Anna G.

We had wonderful realtors to choose from, but went with Gigi for her marketing plan. She made the entire selling process easy. We could not be more pleased with how she presented our home and worked with us through our offers (even getting more than our asking price) with multiple offers after only four days on the market. Gigi was always quick to respond to our questions and provided guidance and support throughout the entire process. We highly recommend Gigi for your selling and buying needs!

—Michael P.

My wife and I absolutely loved working with Gigi on the sale of our home. Everything about the experience was new to us, including renovations. From our first meeting with her, she went above and beyond in making sure we had a good understanding of the process of selling a home and what to expect. Gigi was there for us every step of the way. We felt confident in all our decisions with her experience and expertise at our disposal. It didn’t take long for Gigi to become a friend and not just our realtor. It’s a no-brainer we’re continuing to work with her as we look to purchase our new home. I highly recommend Gigi.

—Andrew G.

I highly recommend Gigi when looking for a realtor! 5 Stars all the way around! After being recommended by a friend, she was extremely dedicated to helping me get into the “right” home. She spent the time to get to know me and my unique needs. From her knowledge of the market to her attention detail with my wants, this allowed me to trust her from the beginning. Gigi had a variety of networks that I utilized to make the process of buying much easier. Her dedication through COVID-19 was remarkable as it goes to show how strong her work ethic really is. I can’t thank her enough for the honesty and overall commitment. I’ve gained a new friend in this process, and I’m looking forward to having her help my parents get their home ready to sell!

—Stuart H.

In a crazy, fast moving Bay Area real estate market its is hard to find the right home let alone get it, but Gigi made it happen with ease. Firstly, she made her time available for us at a drop of a dime. Secondly she helped us understand market conditions and provided us with property disclosures and values, instantly.! We weren’t sure where and what type of home we really wanted, but Gigi went the extra mile to accommodate a wide range of property types and neighborhoods. Her dedication to us was key in helping us decide on and get a great home in an amazing neighborhood in Livermore. She truly is an expert, and loves on her clients. We totally recommend Gigi and her team for your buying and selling needs.

—Veronica C.

Gigi is a true professional that delivers service at the highest level. I recently had some clients that wanted to make their move up north so I set them up with Gigi and she couldn’t have done a better job making them feel comfortable moving to a new town, advising them about the market, quicky responding to their calls and texts, helping them safely navigate showings during Covid and ultimately helping them quickly close on a beautiful home. Gigi, thanks so much for rolling out the red carpet for my clients, I look forward to sending you another referral.

—Greg M.

Gigi is so knowledgeable about the market! It is a crazy time to try to sell and buy. I am so grateful for her guidance and market knowledge. She is kind, listens well, and is a total professional. I trust her judgement and I would highly recommend her for your real estate needs.

—Deborah M.

Gigi is aaaamazing! Such a great realtor, her personality, and knowledge about the local market is what makes her stand out. I would recommend her in a heart beat 🙂

—Gilbert G.

Gigi is an exceptional realtor who surrounds herself with a hardworking and knowledgeable team. My wife and I have had unfortunate experiences with other real estate agents who either did not know the intricacies of the market or had a used car sales approach. Needless to say, we wanted a committed professional when looking for a home for our son to grow up in. We certainly found what we were looking for as she helped us put together competitive offers and educated all parties regarding the nuances of VA loan. As a veteran family, we found we were at a significant disadvantage to other buyers despite our excellent credit, assets, and income sources. However, Gigi and her team of top notch professionals went above and beyond to ensure the process remained as seamless and hiccup-free as possible! To all my fellow veterans and home buyers out there, do yourself and your family a favor, give Gigi Srour a call and listen to what she has to offer.

—Stephen S.

Gigi did an amazing job with selling our home. Going into the process we were a little nervous as it was a first for both of us. We knew there were some repairs and other prep work needing to be done beforehand but had no idea where to start. Gigi provided us with numerous recommendations for contractors along with advice on how to best maximize the budget we had to obtain the most return when it came time to sell. She kept us up to date during the entire process and was always quick to answer questions. I would highly recommend her to anyone looking to buy or sell their home!

—Kenneth B.

I have worked with Gigi Srour for quite a while now and can tell you few things. Gigi Srour expresses the highest degree of dedication and care for her clients. She not only leads with integrity and compassion, but she also is an expert advisor and has many solutions to navigate home buyers and sellers in this very complex Bay Area market. She has many connections with vendors, lenders and other professional real estate agents which makes her an asset to her clients. Wether you’re moving within Bay Area or nationally, Gigi Srour can help you reach your goal with success and ease.

—Erika S.

Gigi is very knowledgable about East Bay. She answered all of our questions about the process and alleviated any concerns we had as first time home buyers. She understands the market and what it takes to win. She is very friendly, warm and transparent. She also gave us home modeling tips as a bonus.

Her team is also very responsive and helpful.Erika helped us a lot on the ground. She was very accommodative and flexible in scheduling and coming with us to open houses. Together they got us covered on all fronts. Strongly recommended!

—Elif A.

We had a lot of agents to choose from in Livermore. We chose to work with Gigi because her marketing plan was more thorough than anyone else, and she proved to have the most market knowledge.
The thing that impressed us about Gigi is her consistent communication, her negotiating skills, and her understanding of the appraisal process.

When it came down to it, we knew she was always looking for our best interest. If we had to do it over we defiantly hire Gigi again!

If you are thinking of selling your home, you should give her a call.

—Janaea E.

When my husband and I set out to find our first home in Livermore, we truly didn’t know where to begin. I found Gigi Srour after looking for a real estate agent with good reviews and knew the Livermore area well. Gigi fit the description! She knows the area so well as she considers it her community and we now understand why clients love working with her! Gigi cares so much about her clients and educated us as first time buyers while advocating for us in a tough, tough market! While we wanted to give up at times after offers were declined, Gigi encouraged us to keep looking. Without her support and amazing insight, we would not have found our dream home! So glad to call her a friend now and we are so grateful she made this experience such a memorable one for us! Thank you for everything Gigi!

—Gabriela C.

Gigi is super responsive and always available to answer my questions about real estate. She is a great negotiator, which is needed at this time. A+++

—Peter F.

Gigi was instrumental in guiding us on preparing our home for sale in Pleasanton. She listened to us intently and set forth a plan from our first initial meeting. The prep work she recommended helped our home shine on the market and got us price beyond our expectations. Her marketing and negotiating skills are an asset to any home seller. I have worked with many realtors in the past and I am confident in saying Gigi is the one that I will be recommending to anyone thinking of selling or buying. I think we have found our forever realtor.

—Antonius W.

Today we closed on the sale of our Livermore condo that we had originally purchased through Gigi a few years ago! It was just a flawless experience…and she negotiated a record sale for us! We cannot thank her enough for her professionalism, her real estate expertise, her constant contact and advice, and most of all, her dedication to my husband and me. Gigi is, without doubt, an exemplary agent who puts her clients first and foremost!

—Bettie-Anne B.